The Influencing Pocketbook (Pocketbook)

by Richard Storey, Richard Storey

The Influencing Pocketbook (Pocketbook) by Richard Storey, Richard Storey
ISBN:
1870471792
ISBN13:
9781870471794
BINDING:
Paperback
PUBLISHER:
Management Pocketbooks
PUBLISHED:
2003-11
PAGES:
112

Influencing skills are at the heart of all successful communication. This book examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision.

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